Shipping Policy

Last Updated: June 2026

Thank you for shopping with Love Dungeon Beauty. We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be extended during new product launches, sales, holidays, or periods of high order volume.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days (if available)

Delivery times are estimates and are not guaranteed.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking information. Please allow up to 24 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

Love Dungeon Beauty is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Love Dungeon Beauty is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping information, please contact us immediately. We cannot guarantee changes can be made once an order has been processed.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We will work quickly to resolve the matter.